The best of Vodasure versus the Rest:

Being associated with the leading South African cellular network means the Vodasure can afford to offer you a more comprehensive cover, much quicker and at comfortable rates. Vodasure is a step ahead of the rest and you, the Vodacom subscriber, are the sole beneficiary of its policy offerings:

• Comprehensive cover
• Quick claim settlement from any Cellucity store nationwide
• Affordable premiums
• Countrywide 24 hours replacement service
• Countrywide repair service

Unlike the Householders and All Risks policies where cellphone cover is a minute part of the complete cover, Vodasure focuses solely on cellphone cover. This single-minded approach gives Vodasure its edge: effective and efficient customer-centric claim settlement.

Householders and All Risks policies often:

• Require investigation and adjustment
• Subject to high excesses
• Take weeks to settle, leaving you cut off from your world
• Have average or underinsurance conditions that leave you with insufficient funds to get a replacement for your cellphone
• Do not cover mechanical or electrical derangement or breakdown

Vodasure - designed to suit your lifestyle

Our unmatched premiums are dictated by the replacement value of your cellphone. So you pay according to the value of your handset. With our different bands of cover, subscribers using less expensive handsets do not subsidise those subscribers using very expensive handsets. You only pay for the value you want to insure. Our highly comprehensive excesses apply to each and every loss depending on the type of claim and the number of claims you've made.



Bands of cover and monthly premiums

The bands of cover and the monthly premiums are as follows:

• Vodasure Band 1 (cover up to R 1 000.00) - R 33/month
• Vodasure Band 2 (cover up to R 2 500.00) - R 49/month
• Vodasure Band 3 (cover up to R 5 000.00) - R 79/month
• Vodasure Band 4 (cover up to R 7 500.00) - R 109/month
  Vodasure Band 5 (cover up to R 12 000.00) - R 149/month

If a phone (ANY phone) is more expensive than R 7 500.00, Vodasure will only cover the first R 7 500.00.



Laptop Insurance

Cellucity and Vodacom now offers insurance on laptops - the monthly premium is determined by the replacement cost therefore select Band 4 or 5.

Important: insurance does not cover the reconstruction or recovery of data.

When requesting insurance, we will require the model number of the laptop and if it is an embedded laptop, we need the Embedded IMEI. For customers using  USB or 3G card modems, please include this IMEI. Contract customers can sign the New Policy at any Cellucity store and should you be unfortunate to suffer a loss, Cellucity can replace the lost/stolen/damaged Laptop from any store in record time once the claim has been approved by Vodacom.

Excesses

• First claim: 10% of new replacement value with a minimum of R 300.00

• Second claim: 10% of new replacement value with a minimum of R 750.00

• Third claim: 10% of new replacement value with a minimum of R 1 000.00

• In the case of liquid/ water damage, an additional R 500.00 excess is payable, above and beyond the excesses listed above.

• Repair damage: R 150.00 flat fee, but if there is further repairable damage within 12 months after the previous repair, this amount increase to R 300.00

• If a claim occurs within 30 days of the inception (start) of the policy, an additional R 300.00 excess is payable, above and beyond the excesses list above,but this does not apply to new contracts.