CARING FOR YOUR CELLPHONE

The following tips will assist you in ensuring that your cellphone remains in good working order:

DO
1. Retain your cellphone guide for Warranty information.
2. Buy yourself a protective casing to ensure your cellphone is not damaged.
3. Charge your cellphone only when necessary, i.e. allow your battery to be fully discharged, prior to recharging the battery.
4. Repair your cellphone at an authorised repair centre only, i.e. Vodacare Green Point or nearest Vodacare,your cellphone manufacturer or their appointed service centres


DON'T
1. Use your cellphone near steam, e.g. while in the bathroom or whilst boiling the kettle.
2. Use your cellphone while walking in the rain.
3. Put your cellphone in any liquid, e.g. water, cool drink, coffee, etc.
4. Let your cellphone be near your body for long periods or while exercising.
5. Place your cellphone near any air-conditioning when it is very hot and humid outside. Condensation can take place when moving from a very cool place into a very humid environment.
6. Place your cellphone on a surface where vibration could cause the cellphone to fall from the surface.
7. Put your cellphone in an environment where movement, like bending down, will cause the cellphone the flex (e.g. pocket or soft bag without a protective pouch or cover).
8. Allow anyone to tamper with, or change, the serial number under the battery compartment of the cellphone.
9. Use your cellphone whilst driving, without a hands-free kit.



REPAIRING YOUR CELLPHONE

In the unfortunate event that your cellphone becomes faulty, please ensure that you consult an authorised repair centre, i.e. a Vodacare Franchise, your cellphone manufacturer or their
appointed service centres, or kindly contact Vodacare on 082 1944, for an authorised repair centre closest to you. Repairs will be done at no charge to you, when your cellphone is within the following Warranty periods, subject to the terms and conditions below:

1. Manufacturer Warranty
The manufacturer offers a 1-year Warranty on the cellphone (excluding the battery and charger). This Warranty is applicable from the date of purchase or the date of activation on the Vodacom network, whichever is the earlier. The Warranty is subject to the manufacturer's specific terms and conditions as per the manufacturer's booklet.

For the battery and charger Warranty period, please refer to the manufacturer's booklet inserted.

> The manufacturer's Warranty will be null and void in the following circumstances:
> If the model number and/or 15-digit serial number have been deleted or altered in any way.
> If prior repairs or evaluations have been made to the cellphone by an unauthorised person/ repair centre.
> If the cellphone has been damaged, misused or neglected in any way.


2. Vodacom 2-Year Warranty
In addition to the standard manufacturer 1-year Warranty, Vodacom extends this standard Warranty by a further one year. This extended Warranty covers the cost of repairs to the cellphone only and specifically excludes software upgrades, replacement of the battery, charger and any other accessories.This Warranty can only be honoured at a Vodacare Repair Centre.



TERMS & CONDITIONS OF VODACOM'S 2-YEAR WARRANTY

The Vodacom 2-Year Warranty is subject to the terms and conditions below.


The Vodacom 2-Year Warranty WILL APPLY only if:
> The cellphone is handed to a Vodacare Repair Centre.
> The manufacturer's standard 1-year Warranty has expired.
> The cellphone was sold by Vodacom and the IMEI number (the 15-digit unique seriel number of the cellphone, found on a sticker in the battery compartment) matches the serial number
displayed when you dial *#06# on the keypad of the cellphone.
> The cellphone has been in use on the Vodacom network for at least 30 days during the last 90 days at the time of presenting the cellphone for repair. "In use" means the making and/or receiving of calls. Please note that the Warranty period will not be suspended during periods when the cellphone is not in use on the Vodacom network.


The Vodacom 2-Year Warranty will NOT apply if:
> The cellphone has been mishandled, misused, neglected or wilfully damaged.
> The cellphone has been improperly tested, altered or defaced in any way.
> A defect arises from the failure to follow instructions in the user manual or not adhering to the product specifications.
> A defect arises from corrosion including liquid damage.
> There is damage caused by, but not limited to, falling, shock, lightning, liquid, fire, misuse or neglect.
> Damage caused by repairs performed by non-authorised service workshops, or opening of the cellphone by non-authorised persons.


Cellucity full of possibilities ............